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Rockingham Hyundai Local News
Rockingham Hyundai has been recognised as one of the top dealerships in Western Australia, taking home six trophies at the recent Hyundai awards night.
The Local Rockingham staff came away with a clean sweep at the Hyundai Western Region Annual Awards held on Saturday, March 18 ,at the Perth convention centre winning all six categories that they were nominated for.
In the individual awards, Dan Richards picked up Sales Manager of the Year for the third year running, Dale Abbott was awarded Service Manager of the Year and Steve Nelson took home Parts Manager of the Year.
Harshala Deherkar was also named Accountant of the Year.
In the Customer Service Index awards the dealership scooped up Sales CSI of the Year and Service CSI of the Year.
The CSI is the measure of customer’s experience following a visit to the dealership in either the sales or service departments, which Rockingham Hyundai dealer principal John Leech said was important to his staff.
“The results tell us that customers feel comfortable when they’re here and we’ve worked hard to give them an amazing experience,” he said.
“From the ground up, everyone is involved in making this dealership the best it can be and I’m so happy that work has been recognised.
“I’m very lucky to have the people I have , working in the dealership and I’m absolutely elated that we’ve won six awards.”
Hyundai Australia chief executive J W Lee, who was on hand to present the trophies, said he was pleased to see the dealership pick up so many awards.